Diagnostic
Find the decision.
Clarify what the channel should become, where the system is weak, and what should change first.
Channel positioning
A channel people can understand, remember, and return to.
Likely trigger
What should improve
Diagnostic
Clarify what the channel should become, where the system is weak, and what should change first.
Design
Define formats, workflows, ownership, cadence, standards, measurement, and rules.
Install
Guide the early operating cycle so the strategy shows up in production and measurement.